First I have a statement to make about Amtrak -
I was on a train that was supposed to arrive at 9:00 PM and did not get me to my destination until 1:30 in the morning. Trains are late, I get that. But in this case, the train actually cannot be on time. This is because Amtrak rents their train track from a freight train company, and that company, obviously, uses the track. Hourly. There is a train that passes every 1 or two hours, and every time it passes we have to wait for it to pass. But their estimated train times are based on a straight shoot, from Seattle to LA, if there are no interruptions. Why? There cannot be no interruptions. It's actually impossible. The freight trains come every 2 hours. That's what they do. So why did they even pretend they could get us there at 9:00 PM? Why not tell us we can get there at 1:00 AM and let us be super-happy? By getting us there at 1:00 AM, we had to call the people who were supposed to pick us up fairly consistently to tell them how late we were going to be, along with profuse apologies and a negative taste in our mouths about Amtrak's quality of service. Had they told us we would be there at 1:00 AM, so we knew about it ahead of time, we could have planned accordingly, and been very, very pleased if we arrive early.
Stupid.
Monday, August 13, 2007
Back From Vacation
Posted by Librocrat at 10:55 PM
Labels: Nothing Important
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment